Centauri Specialty Insurance Company (Centauri) values you as a customer and takes our
responsibility of maintaining the privacy of our customers’ nonpublic personal information very
seriously. Nonpublic personal information is financial information that identifies you and is not
securing, and sharing customer information the first time we do business with you and every year
you are a Centauri customer. It also explains how to contact us if you have any questions regarding
personal information collected from or about former customers and current customers.
As permitted by law, we may collect nonpublic personal information about you to quote and service
your insurance policy. This information may include your name; address; telephone number; social
security number; information about your home, business, or vehicle; employment history; financial
status; and consumer report and claims history. Depending on the products or services you request,
we collect nonpublic personal information from some or all of the following sources, where
permitted by law:
If your relationship with us ends, your nonpublic personal information will remain protected, as
required by local, state, and federal laws and according to our practices, as described in this notice.
We use nonpublic personal information to underwrite your policies, process your claims, ensure
proper billing, and service the products and services we provide to you or that you request from us.
This may include, but is not limited to, using it to: (a) evaluate your insurance requests; (b) process,
service and maintain polices and transactions; (c) administer and investigate claims; (d) resolve
disputes; (e) prevent fraud; (f) monitor and archive communications; or (g) perform risk control such
as obtaining reinsurance. Furthermore, we may use your nonpublic personal information in
accordance with applicable law to verify your identity when you inquire about a product furnished to
you by us, or to comply with legal and regulatory requirements.
Information about our customers will only be disclosed as permitted or required by law. We may
share or disclose the nonpublic personal information described above to affiliated and nonaffiliated
third parties to settle claims, to process your policy, or to service your policy on our behalf or as
directed by you. We may also disclose information to affiliated and nonaffiliated third parties to
comply with our obligations or assert our rights as an insurer. Information about our former
customers and about individuals who have obtained quotes from us is safeguarded to the same extent
as nonpublic personal information about our current customers. As permitted by law and without
previous authorization, we may provide information about you from our records to affiliated and
nonaffiliated third parties including, but not limited to, the following:
We may share or disclose nonpublic personal information to these affiliated and nonaffiliated third
parties to assist us in the following:
We will only share your personal information in the strictest confidence necessary to accomplish the
purposes mentioned above. All of the affiliated and nonaffiliated third parties are obligated to keep
such information that we provide to them confidential and to use the nonpublic personal information
only for the purpose for which the information was provided.
In connection with an application for insurance, we may review your credit report or obtain or use a
credit-based insurance score based on the information contained in that credit report. We may use a
third party in connection with the development of your insurance score. We may share the
information with our affiliates or agents, as permitted by law, for the limited purpose of processing
your application and servicing your policy.
We take our responsibility to protect the confidentiality and security of nonpublic personal
information very seriously. We have implemented a program that includes administrative,
technological, and physical procedures to protect nonpublic personal information. We maintain
physical, electronic, and procedural safeguards that comply with federal standards to store and
secure information about you from unauthorized access, alteration, and destruction. Access to
customer information is restricted to individuals who need it in order to service your policy or
provide products and services to you, and who are trained in the proper handling of such
It is important that the information we maintain about you is accurate and complete. If you see
information in your policy, billing statements, or elsewhere that suggests our information is
incomplete or inaccurate, please contact your local agent or write to us at the address shown below
and we will update your information as needed. Please reference your policy number on any
correspondence sent to our office.
Centauri Specialty Insurance Company
5391 Lakewood Ranch Boulevard, Suite 303
Sarasota, FL 34240
NOT EVIDENCE OF INSURANCE COVERAGE
evidence that insurance coverage is in force.
To Report Hurricane Claims Call: 866-215-7574
To Report Flood Claims Call: 877-254-6819
Our service representatives are available 24 hours a day, 365 days a year