Personal Lines Claims Adjuster - 3 Positions Available / Sarasota FL


Company Description

Centauri Specialty Insurance is a growing property and casualty insurance carrier with a ton of positive energy regarding the future of our organization. Our current staff of 55+ tenacious professionals work together to solve problems to create effective products that meet the needs of our policyholders. As a member of Team Centauri, you will be given challenges to solve, but will also be surrounded by seasoned professionals who are ready to guide you in your professional journey. This position is not remote and is located in our state-of-the-art building in Sarasota, Florida.

Job Description:

Direct responsibility for assisting the VP of Claims in management and analysis of Homeowner property claims. The Claims Adjuster provides world class customer service to our policyholders by empathetically handling each claim and working to efficiently handle each claim fairly.

Your Duties and Responsibilities include the following and other duties may be assigned.
  • Responsible for personal lines homeowner claims with little to no direction and oversight. Makes decisions within delegated authority and recommends settlement values in the disposition of claims.
  • Direct disposition of claims to third-party partners while recognizing and implementing alternative means of resolution.
  • Reviews and determines proper policy coverages and resolves claims per company guidelines.
  • Opens, closes, and adjusts reserves in accordance with company practices.
  • Maintains current knowledge of insurance and applicable product/services; court decisions which may impact the claims decisions.
  • Maintains current knowledge of local industry repair procedures and local market pricing.
  • Submits reports, reinsurance notifications and other information to claims leadership.
  • Capabilities to identify fraud and recovery opportunities.
  • Delivers a positive customer service experience in all internal and external interactions.
  • May assist with training or presentations as assigned.
  • Handle claims from inception through resolution. Appropriately investigates loss circumstances, accurately applies coverage, and works within assigned authority levels.
  • Engage and monitor the work of outside vendors contributing to the claims adjustment process as needed.
  • Be adept in and use property and casualty expertise and industry knowledge to recommend and implement change when needed.
  • Develop and employ creative resolution strategies.
  • Ensure compliance of all statutory regulations and unfair Claim Practice Acts.
  • Actively provide mentoring and coaching to less experienced claims professionals to increase the technical expertise and improve team strength.

Required Qualifications:

  • Bachelor's degree (B.A./B.S.) from four-year college or university.
  • 1-3 years of Florida homeowners' property and casualty claims processing experience.
  • 5-20 or 6-20 Florida Adjuster’s license in good standing.
  • Working knowledge with Microsoft Office products required (specifically Word, Excel, and Outlook).
  • Functional knowledge of claims handling concepts, practices, and techniques, to include but not limited to coverage issues, and product line knowledge.
  • Functional knowledge of law and insurance regulations in various jurisdictions.

Required Skills and Abilities:

  • Effectively communicate through strong verbal and written communications skills.
  • Possess proven negotiation skills.
  • Xactimate estimating software experience highly preferred.
  • Demonstrated strong analytical, decision making and negotiation skills.
  • Demonstrated customer service skills to interact with TPA partners, attorneys, and legal partners, as well as our customers.
  • Able to work extended hours due to weather-related events.

Physical Demands:

The physical demands are classified as Light. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
  • While performing the duties of this job, the employee is regularly required to sit; use hands; and talk or hear.
  • The employee is required to stand; walk safely over uneven terrain or in confined spaced; and reach with hands and arms.
  • Must have sufficient vision to navigate required computer programs.
  • Must have the ability to handle stressful deadlines.
  • The noise level in the work environment is usually moderate.

What We Offer You:

  • Opportunity for advancement
  • Generous health insurance package that includes a benefit-rich Medical plan along with 100% company paid Dental, Vision, Disability and Life coverage
  • 401(k) with employer matching
  • 12 days of sick
  • 18 days of vacation annually
  • 11 Holidays
  • 8 hours of volunteerism
  • Corporate events
  • Tuition reimbursement
  • Business casual dress code

Our Location:

Centauri is in beautiful Sarasota, on the Gulf Coast of Florida. Sarasota offers a variety of outdoor activities like fishing, sailing, swimming, kayaking, biking, golfing and running throughout the year. Cultural amenities with museums and art galleries and a collection of unique restaurants provide experiences to interest everyone. Sarasota offers a strong economy with great schools, a variety of churches and family friendly parks and community activities. Florida has NO State Income Tax!

Please note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.


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