Agency Licensing and Relations Specialist / Sarasota FL

Company Description

Centauri Specialty Insurance is a growing property and casualty insurance carrier with a ton of positive energy regarding the future of our organization. Our current staff of 40 tenacious professionals work together to solve problems to create effective products that meet the needs of our policyholders. Centauri was recently named a ‘Best Company to Work’ for in Florida’ by Florida Trend Magazine and one of the “Best Companies to Work For” in Sarasota County. This position is in our new state-of-the-art building in Sarasota, Florida. 


Job Description:

The Agency Licensing and Relations Specialist is a crucial operational support role. This key function drives agent licensing compliance and aids in the development of our long-term relationship strategies.

Your Duties and Responsibilities include the following and other duties may be assigned.
  • Onboard new agencies for personal lines, flood and commercial lines.
  • Process book of business transfers and appointment terminations as requested.
  • Add individual new producers in Centauri’s policy administration system and sending welcome letters via email to these new users.
  • Works with product, system and sales teams to prepare and execute corporate bulletins to notify agencies about upcoming changes to rates, coverage enhancement and underwriting guidelines.
  • Works with the product and sales department to make updates to the underwriting and rating manuals and quick reference guides.
  • Assist producers with password resets for Centauri’s policy administration system.
  • Maintain each agency’s contact information: address, phone number, e-mail address, banking information, etc.
  • Set up agencies for policy and commission downloads through IVANS.
  • Maintain and track current E & O certificates for all agencies.
  • Maintain territory and quarterly competitive intel maps for regional sales managers.
  • Appoint and terminate producers and agencies with each state’s respective department of insurance or through Vertafore.
  • Track and renew all agent and agency appointments through the NIPR.
  • Performs other duties as assigned.

Required Qualifications:

  • Education - College degree preferred, relevant experience required.
  • Experience - Customer service experience required, current insurance carrier relations or retail insurance agency experience preferred.

Required Skills and Abilities:

  • Current insurance carrier relations or retail insurance agency experience preferred.
  • Effective listening, oral and written communication skills necessary for customer presentations.
  • Must be comfortable speaking/presenting in front of others.
  • Adaptability and Flexibility: must be comfortable working in an ever-changing environment.
  • Dependability and excellent time management skills.
  • Highest level of professionalism and integrity.
  • Ability to use Constant Contact, Social Media, and Microsoft Office, including Word, Excel, PowerPoint, and custom project management and applicable software preferred.

Physical Demands:

The physical demands are classified as Light.
  • Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
  • While performing the duties of this job, the employee is regularly required to sit; use hands; and talk or hear.
  • The employee is required to stand; walk safely over uneven terrain or in confined spaced; and reach with hands and arms.
  • Must have the ability to handle stressful deadlines.
  • Must have sufficient vision to navigate required computer programs.
  • The noise level in the work environment is usually moderate.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What We Offer You:

  • Opportunity for advancement
  • Generous health insurance package
    • Benefit-rich health coverage
    • 100% company paid dental, vision, disability and life coverage
  • Relocation assistance
  • 401(k) with employer matching
  • Paid time off 
    • 11 holidays
    • 12 days of sick
    • 18 days of vacation
    • 8 hours of volunteerism
  • Corporate events
  • Tuition reimbursement
  • Business casual dress code


Centauri is in beautiful Sarasota, on the Gulf Coast of Florida. Sarasota offers a variety of outdoor activities like fishing, sailing, swimming, kayaking, biking, golfing and running throughout the year. Cultural amenities with museums and art galleries and a collection of unique restaurants provide experiences to interest everyone. Sarasota offers a strong economy with great schools, a variety of churches and family friendly parks and community activities. Florida has NO State Income Tax!

Please note: Completion of a satisfactory criminal record check, education verification and reference checks are required prior to employment.


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